About Us


Welcome!
  
NorthWesthealthline.ca is an innovative website that puts accurate and up-to-date information about health services at the fingertips of consumers and health care providers across the North West region of Ontario. NorthWesthealthline.ca provides easy access to a reliable source of data, and empowers consumers to find the services they need close to home.
  
Over 1200 service listings describe organizations and programs serving people who live in the Districts of Kenora, Rainy River, Thunder Bay, the city of Thunder Bay and the Northern area. Users can choose to receive local information first or search the entire North West region.
  
NorthWesthealthline.ca adheres to industry standards to ensure the site and its content is of the highest quality. Visit our Legal Notice, Privacy and Inclusion Policy sections for details.
  
For further information about this site or to update or contribute content, visit our Contact Us page for details.

Coronavirus (COVID-19)

For the most current information visit the Ministry of Health's Coronavirus (COVID-19) website.

Contact your primary care provider or Telehealth Ontario at  1-866-797-0000 if you’re experiencing symptoms of the 2019 novel coronavirus.

Do not call 911 unless it is an emergency.

Ministry of Health's online self-assessment tool is available.


COVID-19 Testing Locations

Anyone who needs a test can get one and does not need an OHIP card. Tests are available by appointment only at assessment centres and at pharmacies.



Ontario is taking the next steps in its plan to better integrate the province’s health care system to help end hallway health care

You will continue to have access to the care you need and the health care providers you have built relationships with. Home care continues as before and there are no changes to long-term care home placement.

Patient services and contacts will remain unchanged until further notice.

For more information about how Ontario is improving the health care system, visit ontario.ca/connectedcare or contact Service Ontario Health INFOline at 1-866-532-3161 (TTY 1-800-387-5559).