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Program:
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Thunder Bay Regional Health Sciences Centre - Indigenous Patient Navigators and Liaisons
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Phone Numbers:
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807-684-7200
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Toll-Free:
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1-877-696-7223 Ext 4324
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Address:
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980 Oliver Rd
Thunder Bay, ON
P7B 6V4
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Location:
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Located at Oliver Rd near Golf Links Rd
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Accessibility:
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Wheelchair Accessible
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Hours:
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Cancer Care and Renal Services: Mon-Fri 8:30 am-4:30 pm
Emergency Department Care: Mon Fri 8 am-4 pm
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Service Description:
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Provides a number of services for Indigenous patients, including:- Interpretive services in Cree, Ojibway, and Oji-Cree anywhere in the Health Sciences Centre
- Support before, during, and after clinical appointments
- Linking patients and families to community resources
- Tele-visitation services with remote family members
- Information and education in a culturally-sensitive manner
- Acting as liaison and advocate between the care team, patients, and families
- Assistance with discharge planning
Cancer Care Indigenous Patient Navigator- Provides translation/interpretation, advocacy and support for Indigenous cancer patients
- Jeannie Simon, Indigenous Patient Navigator, Regional Cancer Care
- Email: simonj@tbh.net
Emergency Department Care Indigenous Patient Navigator- Provides translation/interpretation, advocacy and support for Indigenous patients
- Leona Masakeyash, Indigenous Patient Navigator, Emergency Department
- Email: masakeyl@tbh.net
Renal Services Indigenous Liaison- Provides tranlation/interpretation, advocacy and support for Indigenous renal (dialysis, kidney disease) patients
- Susan Anderson, Indigenous Liaison, Renal Services
- Pager: 807-624-4437
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Fees:
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None
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Application:
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Call for assistance
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Eligibility / Target Population:
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Patients requiring the services of Indigenous Patient Navigators while receiving care at the hospital
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Languages:
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English
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Area Served:
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City of Thunder Bay, District of Kenora, District of Rainy River, District of Thunder Bay, James and Hudson Bay Coast, Northern
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Last Updated:
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7/24/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=198675
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