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Mental Health Crisis Lines - City of Thunder Bay

Phone or online services offering immediate assistance to people who feel frightened or unable to cope.

If you, a family member, friend, or co-worker are in a situation where there is an immediate risk of causing harm to yourself or others, please call 911.

See also Abuse and Sexual Assault Helplines, Mental Health Crisis Intervention - Mobile, and Mental Health Crisis Intervention - Walk-In.

 
These services are located in City of Thunder Bay
9-8-8 - Suicide Crisis Helpline  
Call or text 988
Canadian Mental Health Association - Thunder Bay - Crisis Response Services  
Thunder Bay, ON
1-888-269-3100
Canadian Mental Health Association - Thunder Bay - Crisis Support Residence  
Thunder Bay, ON
1-888-269-3100
Centre for Addiction and Mental Health - Northern Ontario - Telephone Helpline - 988 Suicide Crisis Helpline  
Ontario
1-833-456-4566
First Nations and Inuit Hope for Wellness Helpline  
Ontario, ON
1-855-242-3310

These services are located outside of City of Thunder Bay, but provide service to City of Thunder Bay.
Hope for Wellness Help Line  
Kids Help Phone  
1200 Ave McGill College, Suite 1680, Montréal, QC  H3B 4G7
Kids Help Phone - Crisis Text Line  
National Indian Residential School Crisis Line  

Coronavirus (COVID-19)

For the most current information visit the Ministry of Health's Coronavirus (COVID-19) website.

Contact your primary care provider or Telehealth Ontario at  1-866-797-0000 if you’re experiencing symptoms of the 2019 novel coronavirus.

Do not call 911 unless it is an emergency.

Ministry of Health's online self-assessment tool is available.


COVID-19 Testing Locations

Anyone who needs a test can get one and does not need an OHIP card. Tests are available by appointment only at assessment centres and at pharmacies.



Ontario is taking the next steps in its plan to better integrate the province’s health care system to help end hallway health care

You will continue to have access to the care you need and the health care providers you have built relationships with. Home care continues as before and there are no changes to long-term care home placement.

Patient services and contacts will remain unchanged until further notice.

For more information about how Ontario is improving the health care system, visit ontario.ca/connectedcare or contact Service Ontario Health INFOline at 1-866-532-3161 (TTY 1-800-387-5559).