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Crisis Response accepts collect calls.
Program: Crisis Response Services  
Organization: Canadian Mental Health Association - Thunder Bay
Phone Numbers: 1-888-269-3100
Crisis: 807-346-8282
Email: cmhatb@cmha-tb.on.ca
Website: thunderbay.cmha.ca/programs/crisis-response-servic...
Address:
Thunder Bay, ON
Location: This service is offered via telephone or mobile outreach only
Hours: Crisis Line: Mon-Sun 24 hours


Mobile Response Team: Mon-Sun 12 noon-12 midnight


Crisis Support Residence: Mon-Sun 24 hours
Service Description: Enhances, maintains, and promotes the mental well being of individuals, families and communities

  • Provides 24/7 telephone support, including text
  • Offers a 12-hour mobile unit to provide in-person crisis assessment
  • Operates a short-term Crisis Support Residence
    • Telephone support provides the following:
    • Crisis assessment and intervention
    • Follow-up
    • Referrals to other community services
    • Support to family and friends
    • Wellness Planning

    Fees: None
    Application: Call for assistance
    Eligibility / Target Population:
    • Telephone support and mobile unit available to all ages

    • Crisis Support Residence for individuals 16 years of age and older

    • Individuals under acute psychological distress from any number of life crises, trauma, psychosocial and/or mental illness, postpartum depression, violence, or dementia

    • Family, friends, parents, caregivers or service providers who are concerned about an individual

    • Mobile unit only available in city of Thunder Bay
    Languages: English
    Area Served:
    Kenora, Rainy River, and Thunder Bay  
    See Also: Mental Health Crisis Intervention - Mobile
    Mental Health Crisis Lines

    This information was last completely updated on February 21, 2025

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    © 2025, 211 Ontario North – Lakehead Social Planning Council