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Organization: Thunder Bay and Area Victim Services - Thunder Bay Police Station  
Phone Numbers: 807-684-1051
After Hours: In-Person Support: Contact the police either through 9-1-1 or 807-684-1200, or call the office phone and follow prompts
Fax: 807-625-6502
1200 Balmoral St
Thunder Bay, ON
P7B 5Z5
Intersection: Balmoral St and Central Ave
Location: Thunder Bay Police Station
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Office hours vary
Telephone Service Mon-Sun 24 hours
Executives: Susan Tilson - Executive Director
Service Description: Provides immediate, short term crisis intervention services to individuals affected by crimes and tragedy

Located in the Thunder Bay Police Station on Balmoral St

  • Offers on-site early intervention and crisis intervention
  • Provides safety planning and referrals to community services
  • Offers enhanced support for vulnerable victims
  • Provides assistance with applications to VQRP

  • Victim Quick Response Program
    • Provides immediate assistance with emergency expenses related to the incident, including:
      • emergency home safety
      • accommodation
      • meals
      • transportation
      • dependent care costs
      • counselling
      • cellular phones
      • vision care
      • crime scene cleanup
      • funeral expenses

    Additional assistance for victims of human trafficking include:
    • replacement of government documents
    • storage locker
    • dental
    • tattoo removal
    • treatment at a recovery facility

    Note: there is no direct reimbursement to victims

    • Recruits individuals to provide support to victims
    • Provides individuals with specialized training at no cost

    Volunteers will:
    • Assist in developing a personalized safety plan for the victim
    • Provide information about legal assistance and programs
    • Offer referrals to long-term service providers within the community
    • Provide temporary practical and emotional support

    Meetings: Monthly
    Fees: None
    Application: Referral by police, emergency services, community agency or self-referral
    Eligibility / Target Population:
    • Victims of crime and tragic circumstances

    • Victims of violent crime who have no other financial resources

    • Individuals 18 years of age and over
    • Require a valid driver's license
    • Undergo mandatory screening
    • Available for three 12-hour shifts per month or equivalent
    Languages: English
    Area Served:
    City of Thunder Bay, District of Thunder Bay  
    See Also: Victim Services

    This information was last completely updated on April 30, 2018

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    © 2018, 211 Ontario North – Lakehead Social Planning Council

    Updated April 30, 2018
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