Organization: Thunder Bay and Area Victim Services - Victim Crisis Assistance Ontario
Phone Numbers: 807-684-1051
After Hours: 807-684-1051
Fax: 807-622-8121
Email: referral@tbavs.ca
Website: www.tbayvictimservices.ca/
Address:
400 Balmoral St Unit 2
Thunder Bay, ON
P7C 5G8
Location: Located on the corner of Balmoral St and Cameron St in the mini-mall near ServiceOntario
Accessibility:
Wheelchair Accessible
Hours: Telephone Service Mon-Sun 24 hours


Office hours vary
Service Description: Victim Crisis Assistance Ontario - 24/7 assistance when requested by police or an agency with which the VCAO Program has a protocol
  • practical assistance needs assessment
  • referrals to relevant community and government support services
  • support to assess victim/survivor eligibility and assist them to collect documentation to apply to the VQRP+
  • safety planning provision of information
  • enhanced support, particularly for victims/survivors of human trafficking and other vulnerable populations
  • community support sessions
  • client follow-up

Victim Quick Response Program+ (VQRP+) -- program of last resort providing short-term assistance to victims/survivors to increase immediate safety and lessen the impact of a violent crime by offering
  • financial assistance for crime scene clean-up, transportation, and counselling services, including traditional Indigenous health services
  • also offers enhanced supports for victims/survivors of human trafficking, victims/survivors of serious injuries, and families affected by homicide
  • additional aid may be offered to victims of human trafficking may include storage lockers, tattoo removal, and treatment at a recovery facility



Fees: None
Application: Referral by police, emergency services, community agency or self-referral
Eligibility / Target Population: Victims of crime and tragic circumstances; children under 16 years of age require consent/permission from a parent or guardian



VQRP+ -- victims of direct crime, immediate family members, and witnesses of violent crimes who do not have personal, public, or private support for VQRP+ expenses


Applicants must first try to connect with available community resources before applying
Languages: English ; French
Area Served: City of Thunder Bay, District of Thunder Bay
See Also: Victim Services
Last Updated: 8/5/2026
Service Profile Web Address: eng/displayService.aspx?id=140987

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