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When the tenant's need for support exceeds the limitations of the Support Services Program, or when the tenant's safety is at risk, the tenant is requested to submit an application for long term care. The process may be initiated by contacting Ontario Health atHome - North West Area.

Program: Jasper Place - Supported Living Services  
Organization: Thunder Bay (City of)
City Hall - Corporate Services and Long Term Care Department - Administration of Seniors Homes
Phone Numbers: 807-684-2990
Website: www.thunderbay.ca/en/city-services/jasper-place.as...
Address:
1200 Jasper Dr
Thunder Bay, ON
P7B 6N7
Location: Located on Jasper Dr near Balmoral St
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Office Mon-Fri 8:30 am-4:30 pm


Support Services Mon-Sun 24 hours
Service Description: Governed by an elected council of 13 members: the Mayor, 5 Councillors-at-Large and 7 Ward Councillors, municipal elections are held every 4 years

Operates a 100-unit seniors' supportive housing building
  • Owned by the District of Thunder Bay Social Services Administration Board (TBDSSAB) who manages building rentals
  • Offers 24-hour on-site non-medical support services to residents, supported by the City of Thunder Bay

Fees: Service
Application:
  • An application form and a physicians form must be completed

  • Application forms for housing are available at the District of Thunder Bay Social Services Administration Board at 114 May St S, phone 807-766-2111

  • Application for the Support Services Program is completed through the City of Thunder Bay

  • For more information about the Support Services Program, individuals may contact the Support Office at Jasper Place at 807-684-2996
Eligibility / Target Population: Adults 60 years and older

  • Must be able to live independently within an apartment and require intermittent partial support to perform activities of daily living

  • Physician's form is required in order to access support services


Support Services Program cannot provide adequate support for seniors with:

  • history of severe alcohol and drug abuse causing a risk to self and others

  • active psychological or emotional problems resulting in behaviour which causes a risk to self or others

  • total assistance due to bladder or bowel incontinence

  • physical lifting or transferring in order to perform activities of daily living

  • health or medical problems requiring close professional supervision

  • cognitive impairment resulting in inability to direct others to meet support needs or inability to meet their personal safety/security needs (due to minimal staffing and lack of appropriate locked exits and door alarms throughout building)
Languages: English
Area Served:
Thunder Bay  
See Also: Affordable Housing

This information was last completely updated on May 6, 2025

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© 2025, 211 Ontario North – Lakehead Social Planning Council

Updated May 6, 2025
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