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Program: LEAP Emergency Financial Assistance - Synergy North  
Organization: Lakehead Social Planning Council
Social Planning Council
Phone Numbers: 807-624-1726
Fax: 807-625-9427
Email: leapintake@office.lspc.ca
Website: www.lspc.ca/what-we-do/financial-support-programs/...
Address:
125 Syndicate Ave S Suite 38
Thunder Bay, ON
P7E 6H8
Location: Located in Victoriaville Centre on Syndicate Ave S at Donald St E, nearest Victoriaville Centre entrance: across from Family Foods in Centennial Sq
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 8:30 am-4:30 pm


Closed during the lunch hour 12 noon-1 pm
Service Description: Brings people together to develop programs and services for the community

  • Provides financial assistance to individuals who are in arrears with Synergy North (formerly Thunder Bay Hydro)
  • Offers assistance up to $650 towards arrears or $780 for electrically heated residences, paid directly to the utility company

  • Fees: None
    Application: Call 2-1-1 to submit the initial intake information to begin the application process. In-person appointments are available if required - call to make an appointment, as walk-in or drop-off services are not available at this time
    Eligibility / Target Population:
    • Low-income individuals

    • Must be an existing customer of the utility

    • Individuals who are in arrears or have a disconnection notice

    • Account must be in applicant's name


    Note: Individuals who are not able to sustain the energy costs following assistance will not be eligible
    Languages: English
    Area Served:
    Thunder Bay and Fort William First Nation  
    See Also: Financial Assistance for Rent and Utilities

    This information was last completely updated on April 2, 2025

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    © 2025, 211 Ontario North – Lakehead Social Planning Council

    Updated April 2, 2025
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