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Program:
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Lakehead Social Planning Council - LEAP Emergency Financial Assistance - Synergy North
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Phone Numbers:
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807-624-1726
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Fax:
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807-625-9427
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Address:
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125 Syndicate Ave S Suite 38
Thunder Bay, ON
P7E 6H8
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Location:
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Located in Victoriaville Centre on Syndicate Ave S at Donald St E, nearest Victoriaville Centre entrance: across from Family Foods in Centennial Sq
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Accessibility:
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Wheelchair Accessible
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Hours:
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Mon-Fri 8:30 am-4:30 pm
Closed during the lunch hour 12 noon-1 pm
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Service Description:
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Provides financial assistance to individuals who are in arrears with Synergy North (formerly Thunder Bay Hydro)Offers assistance up to $650 towards arrears or $780 for electrically heated residences, paid directly to the utility company
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Fees:
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None
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Application:
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Call 2-1-1 to submit the initial intake information to begin the application process. In-person appointments are available if required - call to make an appointment, as walk-in or drop-off services are not available at this time
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Eligibility / Target Population:
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- Low-income individuals
- Must be an existing customer of the utility
- Individuals who are in arrears or have a disconnection notice
- Account must be in applicant's name
Note: Individuals who are not able to sustain the energy costs following assistance will not be eligible
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Languages:
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English
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Area Served:
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City of Thunder Bay
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Last Updated:
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4/2/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=141435
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