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Program: Regional Crisis Intervention  
Organization: Matawa First Nations Management
Chief's Council
Phone Numbers: 807-344-4575
Toll-Free: 1-800-463-2249
Fax: 807-344-2977
Email: reception@matawa.on.ca
Website: www.matawa.on.ca/
Address:
233 Court St S 2nd Fl
Thunder Bay, ON
P7B 2X9
Location:
  • Located at Court St S in the N ward of Thunder Bay
  • Closest intersection is at Court St S and John St
  • Situated near the Real Canadian Wholesale Club
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Accessibility Notes: Fully Accessible - Main and upper levels; Lower level not accessible
Hours: Office: Mon-Fri 8:30 am-4:30 pm
Public Contacts: Nicole Jacob - Regional Crisis Coordinator
807-344-4575 Ext 3662 * njacob@matawa.on.ca
Francine Pellerin - Director of Health
807-344-4575 Ext 3651 * fpellerin@matawa.on.ca
Service Description: Serves as a non-political Chiefs Council which provides support and advisory services to nine member First Nation communities

  • Promotes the safety of each community through the emergency response plans coordinated by the area First Response teams
  • Acts as the liaison between the communities and Nishnawbe-Aski Nation in regards to responding to regional crisis situations
  • Provides training to each community's crisis coordinators, volunteer crisis teams and community members
  • Provides support to community crisis coordinators with office procedures, documentation and reporting
  • Facilitates intervention, counselling and support group services for community members who are experiencing some form of crisis
  • Maintains and updates a Regional Crisis Response Manual that includes all the Matawa Territory communities Crisis Response Plans
  • Support services provided can include:
    • Debriefing and stabilization
    • Identification of issues and appropriate referrals to community and regional resources
    • Spiritual support
    Services provided for various reasons including the following but not limited to:
    • Accidental deaths
    • Attempted suicide
    • Bullying in the schools
    • Domestic assaults and violence
    • Flooding and/or evacuation
    • Homicide
    • Loss through fire
    • Sudden death
    • Trauma of any form

    Fees: None
    Application: Services are accessed at a local level (Band Office) and accessed through direct communication with Matawa First Nations Management
    Eligibility / Target Population: Must belong to one of the member First Nations within Matawa Territory and be experiencing some form of immediate crisis such as violence or suicide
    Languages: English
    Language Notes: Oji-Cree, Ojibway; available upon request
    Area Served:
    Aroland First Nation, Constance Lake First Nation, Eabametoong First Nation, Ginoogaming First Nation, Long Lake 58 First Nation, Marten Falls First Nation, Neskantaga First Nation, and Nibinamik First Nation  
    See Also: Suicide

    This information was last completely updated on December 9, 2024

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    © 2025, 211 Ontario North – Lakehead Social Planning Council

    Updated December 9, 2024
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