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Satellite Offices:
  • Geraldton
  • Marathon
  • Red Rock
  • Terrace Bay


Program: Thunder Bay - Main Office  
Organization: Thunder Bay District Health Unit
Phone Numbers: 807-625-5900
Toll-Free: 1-888-294-6630
Fax: 807-623-2369
Website: www.tbdhu.com/
Address:
999 Balmoral St
Thunder Bay, ON
P7B 6E7
Location: Located in Balmoral Park on Balmoral St near William St
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 8:30 am-4:30 pm
Service Description: Operates a non-profit government agency mandated to prevent disease and promote health

Health agency that addresses public health issues and promotes healthy living
  • Operates a non-profit government agency mandated to prevent disease and promote health
  • Provides health information and prevention-related clinical services to people of all ages
  • Advocates for healthy public policy
  • Protects the public by investigating reportable diseases and upholding regulations that apply to public health
  • Offers unique resources to the district including access to up-to-date health status information, population health program planning and health communications
Four major areas of focus:
  • Health Promotion and Chronic Disease Prevention
  • Health Protection Division
  • Environmental Health
  • Population Health Resource and Communications
Major programs include:
  • Chronic Disease and Injuries
  • Family Health
  • Infectious Disease
Major Clinical and Specialty Services include:
  • Immunization
  • Dental Health
  • Sexual Health
  • Needle Exchange
  • Tobacco Cessation Counselling

Effective Monday, August 10, 2020 - Anyone wanting to book a COVID-19 test in Thunder Bay should call 807-935-8100 between 9 am and 5 pm, Monday to Sunday (7 days a week).

This change is a result of the hospital taking over the assessments and bookings for COVID-19 testing for the Thunder Bay area.

TBDHU will continue to host a COVID-19 information line where anyone with general COVID-19 questions can call 807-625-5900.

Residents in district communities should call their local assessment centre to arrange for testing. Contact info is found at tbdhu.com/testinginfo

Effective Friday, April 24, 2020, the TBDHU will no longer be calling individuals who have tested NEGATIVE for COVID-19. Individuals who have tested POSITIVE for COVID-19 will still be contacted by TBDHU.

Have you been tested for COVID-19? Check your lab results online with Ontario's COVID-19 Test Results Viewer

Phone Line to Report COVID-19 Order Violations -- April 6, 2020
  • Residents of Thunder Bay and all district communities are instructed to phone 807-625-5900 or toll-free 1-888-294-6630 to report any instances of non-compliance with Ontario Regulation 82/20 related to COVID-19
  • This phone line will be monitored between 8:30 am-7 pm Mon-Fri, and between 9 am-5 pm Sat-Sun
Residents are instructed to use this phone number for the following concerns:
  • non-essential businesses that are not closed
  • activities taking place at closed outdoor structures including playgrounds, multi-use courts and skate parks
  • residents that are gathering in large groups, and
  • individuals who are not following Federal quarantine orders
This process is now in place to provide a single point of contact to ease the demand on other community and emergency phone lines.

Fees: Service ; Fee assistance available for Cost recovery for some resources, travel vaccines or birth control supplies.
Application:
  • Varies by program/service

  • Call for application information
Eligibility / Target Population: Varies by program/service
Languages: English
Area Served:
Thunder Bay and area  
See Also: Public Health Promotion
Public Health Units

This information was last completely updated on January 21, 2025

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© 2025, 211 Ontario North – Lakehead Social Planning Council

Updated January 21, 2025
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