Program: Tbaytel - Personal Alarm Services
Organization: Tbaytel
Phone Numbers: 807-623-4400
Toll-Free: 1-800-264-9501
Email: customercare@tbaytel.net
Website: www.tbaytel.net/Shop/Security/Plans/Personal-Medical-Alarm
Address:
1046 Lithium Dr
Thunder Bay, ON
P7B 6G3
Street
Address
:
959 Fort William Rd
Thunder Bay
Location: Located on Fort William Rd at Isobel St near the LCBO; Main office is located on Lithium Dr
Accessibility:
Wheelchair Accessible
Hours: Monitoring Station Mon-Sun 24 hours


Customer Service: Mon-Fri 8:30 am-8 pm, Sat 9 am-5 pm
Service Description:
  • Provides a personal alarm system in the form of a wearable pendant, connected to a 24-hour monitoring station
  • In partnership with Superior North EMS, provides a Safelock Lockbox system: a rugged box that is attached to the subscribers entry door and holds a key to unlock the appropriate door to allow the paramedics immediate access



  • Fees: Service - Installation, monthly monitoring and one-time lockbox charge
    Application: Call for information or to register
    Eligibility / Target Population: Primarily for people who:

    • Have medical conditions

    • Have physical limitations

    • Are at risk for falls
    Languages: English
    Area Served: City of Thunder Bay, District of Thunder Bay, Northern
    See Also: Home Modification
    Personal Emergency Response Systems
    Last Updated: 7/28/2025
    Service Profile Web Address: eng/displayService.aspx?id=140000

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