Patient Rights - District of Thunder Bay

Patient Rights - District of Thunder Bay

Government agencies that provide a mechanism to respond and help resolve complaints as well as promote, protect, and advance patient rights.
See also Consent, Capacity, and Substitute Decision Making and Government Services - Appeals and Complaints.

These services are located outside of District of Thunder Bay, but provide service to District of Thunder Bay.
	Health Services Appeal and Review Board 151 Bloor St W, 9th Fl, Toronto, ON M5S 1S4	416-327-8512
	Ontario. Ministry of Long-Term Care - Long-Term Care Family Support and Action Line 438 University Ave, 8th Fl, Toronto, ON M7A 1N3
	Ontario. Ministry of the Attorney General - Office of the Public Guardian and Trustee (The) Atrium on Bay, 595 Bay St, Suite 800, Toronto, ON M5G 2M6	Toronto Regional Office: 1-800-891-0504 Collect Calls: 416-314-2801
	Patient Ombudsman 438 University Ave, 2nd Fl, Toronto, ON M7A 1N3	416-597-0339

Coronavirus (COVID-19)

For the most current information visit the Ministry of Health's Coronavirus (COVID-19) website.

Contact your primary care provider or Telehealth Ontario at 1-866-797-0000 if you’re experiencing symptoms of the 2019 novel coronavirus.

Do not call 911 unless it is an emergency.

Ministry of Health's online self-assessment tool is available.

COVID-19 Testing Locations

Anyone who needs a test can get one and does not need an OHIP card. Tests are available by appointment only at assessment centres and at pharmacies.

Find a testing location near you.

Ontario is taking the next steps in its plan to better integrate the province’s health care system to help end hallway health care

You will continue to have access to the care you need and the health care providers you have built relationships with. Home care continues as before and there are no changes to long-term care home placement.

Patient services and contacts will remain unchanged until further notice.

For more information about how Ontario is improving the health care system, visit ontario.ca/connectedcare or contact Service Ontario Health INFOline at 1-866-532-3161 (TTY 1-800-387-5559).