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Government Services - Appeals and Complaints - City of Thunder Bay

Regulatory bodies and public advocates are appointed by federal, provincial, municipal, and Indigenous governments to protect and promote the rights of citizens.
 
French language services or programs offered to customers/clients on a consistent basis.
 
French Language Services View all services
These services are located outside of City of Thunder Bay, but provide service to City of Thunder Bay.
Canada. Innovation, Science and Economic Development Canada - Competition Bureau Canada  
English ; French
French reception, programs, publications, and website
Canada. Veterans Affairs Canada - Veterans Ombudsman  
English ; French
French publications and website * French interpretation available upon request
Death Investigation Oversight Council  
English ; French
French reception, programs, publications, and website
Health Professions Appeal and Review Board  
English ; French
French reception, programs, publications, and website * French interpretation available upon request
Health Services Appeal and Review Board  
English ; French
French reception, programs, publications, and website * French interpretation available upon request
Immigration and Refugee Board of Canada  
English ; French
French reception, programs, publications, and website * French interpretation available upon request
Information and Privacy Commissioner of Ontario  
English ; French
French reception, programs, publications, and website * French interpretation available upon request
Licence Appeal Tribunal  
English ; French
French reception, programs, publications, and website * French interpretation available upon request
Office of the Information Commissioner of Canada  
English ; French
French reception, programs, publications, and website * French interpretation available upon request
Office of the Ombudsman of Ontario  
English ; French
French reception, programs, publications, and website * French interpretation available upon request
Office of the Ombudsman of Ontario - Children and Youth Unit  
English ; French
French reception, programs, publications, and website * French interpretation available upon request
Office of the Privacy Commissioner of Canada  
English ; French
French reception, programs, publications, and website * French interpretation available upon request
OmbudService for Life and Health Insurance  
English ; French
French inquiries transferred to Quebec office * French documentation, phone and website
Ontario Special Education Tribunals  
English ; French
French reception, programs, publications, and website * French interpretation available upon request
Ontario. Ministry of Children, Community and Social Services - ReportON  
English ; French
French reception, programs, publications, and website
Ontario. Ministry of Public and Business Service Delivery - Consumer Protection Ontario  
English ; French
French reception, programs, publications, and website
Patient Ombudsman  
English ; French
French reception, programs, publications, and website
Social Benefits Tribunal  
English ; French
Interpretation services available upon request

Coronavirus (COVID-19)

For the most current information visit the Ministry of Health's Coronavirus (COVID-19) website.

Contact your primary care provider or Telehealth Ontario at  1-866-797-0000 if you’re experiencing symptoms of the 2019 novel coronavirus.

Do not call 911 unless it is an emergency.

Ministry of Health's online self-assessment tool is available.


COVID-19 Testing Locations

Anyone who needs a test can get one and does not need an OHIP card. Tests are available by appointment only at assessment centres and at pharmacies.



Ontario is taking the next steps in its plan to better integrate the province’s health care system to help end hallway health care

You will continue to have access to the care you need and the health care providers you have built relationships with. Home care continues as before and there are no changes to long-term care home placement.

Patient services and contacts will remain unchanged until further notice.

For more information about how Ontario is improving the health care system, visit ontario.ca/connectedcare or contact Service Ontario Health INFOline at 1-866-532-3161 (TTY 1-800-387-5559).