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Residential Care Advocacy and Care Standards - North West

Organizations and groups that provide services to protect and promote rights and interests of people in residential care through advocacy and policy development. Some organizations also advocate on behalf of individuals.
 
French language services or programs offered to customers/clients on a consistent basis.
 
French Language Services View all services
These services are located outside of North West, but provide service to North West.
Ontario Health - Health Quality Ontario  
English ; French
French reception, programs, publications, and website
Ontario. Ministry of Long-Term Care - Long-Term Care Family Support and Action Line  
English ; French
French reception, programs, publications, and website * French interpretation available upon request
Ontario. Ministry of Long-Term Care - Reports on Long-Term Care Homes  
English ; French
French programs offered * French publications and website
Retirement Homes Regulatory Authority  
English ; French
Website in French

Coronavirus (COVID-19)

For the most current information visit the Ministry of Health's Coronavirus (COVID-19) website.

Contact your primary care provider or Telehealth Ontario at  1-866-797-0000 if you’re experiencing symptoms of the 2019 novel coronavirus.

Do not call 911 unless it is an emergency.

Ministry of Health's online self-assessment tool is available.


COVID-19 Testing Locations

Anyone who needs a test can get one and does not need an OHIP card. Tests are available by appointment only at assessment centres and at pharmacies.



Ontario is taking the next steps in its plan to better integrate the province’s health care system to help end hallway health care

You will continue to have access to the care you need and the health care providers you have built relationships with. Home care continues as before and there are no changes to long-term care home placement.

Patient services and contacts will remain unchanged until further notice.

For more information about how Ontario is improving the health care system, visit ontario.ca/connectedcare or contact Service Ontario Health INFOline at 1-866-532-3161 (TTY 1-800-387-5559).