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Mental Health Crisis Lines - North West

Phone or online services offering immediate assistance to people who feel frightened or unable to cope.

If you, a family member, friend, or co-worker are in a situation where there is an immediate risk of causing harm to yourself or others, please call 911.
 
French language services or programs offered to customers/clients on a consistent basis.
 
French Language Services View all services
These services are located in North West
9-8-8 - Suicide Crisis Helpline  
English ; French
French reception, programs, publications, translation and website * other language interpretation available based on request and availability of responders
Centre for Addiction and Mental Health - Northern Ontario - Telephone Helpline - 988 Suicide Crisis Helpline  
English ; French ; American Sign Language
Superior North Victim Services - Marathon  
English ; French

These services are located outside of North West, but provide service to North West.
Hope for Wellness Help Line  
English ; French ; Cree ; Inuktitut ; Ojibwa
Counselling available in Cree, Ojibway and Inuktut upon request
Kids Help Phone  
English ; French ; many other languages
For texting support in French, text PARLER to 686868
Phone counselling in Indigenous languages including Plains Cree and Severn Ojibwe, call 1-800-668-6868 and press 3
Phone counselling in additional languages including Arabic, Mandarin, Ukrainian, Russian, Pashto and Dari, call 1-800-668-6868 and press 4
Kids Help Phone - Crisis Text Line  
English ; French ; many other languages
French programs offered * French website

Coronavirus (COVID-19)

For the most current information visit the Ministry of Health's Coronavirus (COVID-19) website.

Contact your primary care provider or Telehealth Ontario at  1-866-797-0000 if you’re experiencing symptoms of the 2019 novel coronavirus.

Do not call 911 unless it is an emergency.

Ministry of Health's online self-assessment tool is available.


COVID-19 Testing Locations

Anyone who needs a test can get one and does not need an OHIP card. Tests are available by appointment only at assessment centres and at pharmacies.



Ontario is taking the next steps in its plan to better integrate the province’s health care system to help end hallway health care

You will continue to have access to the care you need and the health care providers you have built relationships with. Home care continues as before and there are no changes to long-term care home placement.

Patient services and contacts will remain unchanged until further notice.

For more information about how Ontario is improving the health care system, visit ontario.ca/connectedcare or contact Service Ontario Health INFOline at 1-866-532-3161 (TTY 1-800-387-5559).