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If an individual has been found ineligible for services or services have been cancelled or suspended they:
  • have a right to request a review of the decision and
  • must submit a letter to the local office outlining the reasons why an individual feels the decision made by the local office is incorrect
Note: Community Legal Clinics can also assist with reviews and the review process

Organization: Ontario. Ontario Disability Support Program - Northern Ontario - Fort Frances - Employment Support  
Toll-Free: Fort Frances: 1-877-530-9887
Kenora: 1-800-268-2970
Welfare Fraud Hotline: 1-800-394-7867
Fax: 807-274-2572
720 Robertson St, Bag 5400
Kenora, ON
P9N 3X9
Street Address:
283 Church St
Fort Frances
Intersection: Church St and Portage Ave
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 8:30 am-4:30 pm
Executives: Haley Pentek - Acting ODSP Manager
807-468-2404 *
Leanne Rush - Secretary
807-468-2403 *
Public Contacts: Melissa Pearson - Income Support Specialist, Fort Frances
Service Description: Provides various services and supports to help in securing and maintaining employment or starting a business
Works with the individual to determine required supports to gain or maintain employment which can include:
  • Assistance in finding and keeping a job
  • Computer training
  • Interpreter assistance
  • Preparing for the job
  • Software and mobility devices for job assistance
  • Tools, equipment and clothing for work
  • Training while on the job
  • Transportation assistance (financial)
Works with the individual to start up a business and can:
  • financially help towards the costs of business tools, equipment and supplies, licenses and certification
  • help getting work-related disability supports, such as assistive technology and technical equipment, interpreter, reader and note taking services
  • help to develop and implement a business plan
  • help with marketing your business
  • train in money management, record keeping and budgeting

Fees: None
  • Individuals must complete the Employment Supports Application Package
  • Individuals can apply online or by contacting the office
Eligibility / Target Population: Individuals must:
  • be a resident of Ontario
  • be able to work in Canada
  • have a disability that is expected to last a year or more, and
  • have a disability that makes it hard to find or keep a job

  • Individuals do not have to be receiving financial assistance from the Ontario Disability Support Program to be eligible for Employment Supports
  • Individuals who are not receiving financial assistance from the Ontario Disability Support Program with a taxable income over $51,000 need to contribute toward the cost of their supports

NOTE: If an applicant is in receipt of CPP - Disability, WSIB, EI, or any other disability insurance benefit, eligibility will need to be reviewed

Individuals cannot receive Employment Supports if they are:
  • eligible for or receiving disability or rehabilitation benefits from other public or private sources, or
  • receiving financial assistance from Ontario Works (OW)
Languages: English * French
Area Served:
District of Kenora, District of Rainy River  
See Also: Employment Assistance for People with Disabilities

This information was last completely updated on March 20, 2018

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© 2018, 211 Ontario North – Lakehead Social Planning Council

Updated March 20, 2018
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North West LHIN