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Note: There are no walk-in counter services offered. An external drop box is available for correspondence and payments. Missed payments can be reported to the Canada Revenue Agency (CRA) 14 days after the payment issuance date

Organization: Canada. Canada Revenue Agency - Northern Ontario - Thunder Bay  
Toll-Free: Individual Income Tax Inquiries: 1-800-959-8281
Corporation Income Tax, GST/HST for Business Only/Employer Payroll Business Inquiries: 1-800-959-5525
Canada Child Benefit and GST/HST Inquiries: 1-800-387-1193
Charitable Organizations Info: 1-800-
130 Syndicate Ave S
Thunder Bay, ON
P7E 1C7
Intersection: Syndicate Ave S and Donald St S
Location: South Ward, Revenue Canada Building
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Individual Income Tax Inquiries and Benefits Inquiries Mon-Fri 9 am-5 pm
Automated Service Mon-Sun 24 hours
Service Description: Located at Syndicate Ave S near Donald St S

  • Administers various social and economic benefit and incentive programs delivered through the tax system
  • Provides self-serve internet and forms kiosks, with a limited number of the most popular forms
  • Meets with taxpayers, by appointment, to discuss complex situations with a CRA enquiries agent
  • Provides self-serve stamping machines for individuals requiring proof of document delivery in person

  • Provides information on income tax deductions, credits and exemptions including:
    • GST/HST Credit
    • Canada Child Benefit
    • Charities Directorate
    • Registered Charities Listings

    Services and Programs:

    Fees: None
    Application: Call for more information
    Eligibility / Target Population: No restrictions
    Languages: English * French
    Area Served:
    City of Thunder Bay, District of Kenora, District of Rainy River, District of Thunder Bay, James and Hudson Bay Coast, Northern  
    See Also: Financial Assistance
    Financial Assistance for Children and Families

    This information was last completely updated on January 17, 2019

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    © 2019, 211 Ontario North – Lakehead Social Planning Council

    North West LHIN