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Program: Thunder Bay - 409 George St - Homelessness and Addiction Recovery Treatment Hub (HART)  
Organization: NorWest Community Health Centres
Thunder Bay Office
Phone Numbers: 807-695-5033
Toll-Free: 1-866-357-5454
Fax: 807-577-6016
Website: www.norwestchc.org/
Address:
525 Simpson St
Thunder Bay, ON
P7C 3J6
Street Address:
409 George St
Thunder Bay
 
Location:
  • Located on George St across from the Shelter House
  • Closest intersection is George St and Simpson St
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 7:30 am-7 pm * Sat-Sun 9 am-7 pm
Service Description: Operates as a community-based organization offering primary health care and health promotion programs in areas within the district

Person-centred, trauma-informed support for those facing challenges with substance use
Services include:
Addictions Support
  • Addiction medicine
  • Withdrawal management
  • Addiction Counselling
  • Safer Use Education
System Navigation and Housing Support
  • Housing Applications
  • ID Applications
  • Financial Support
  • Connections to Legal Aid
  • Treatment Applications
Mental Health Supports
  • Counselling Referrals
  • Crisis Support
  • Peer Support
  • Psychiatry Referrals
Health Care Services
  • Wound Care
  • Prescriptions
  • Vaccinations
  • Nursing Assessments
  • Screening and Testing
Indigenous Health and Well-being
  • Cultural Support
  • Traditional Healing and Ceremonies
  • Cultural Programs and Activities
  • Referral to Indigenous Health Services

Fees: None
Application: Walk-ins welcome; no appointment needed
Eligibility / Target Population: Adults and youth (age 16 years and older) living in Thunder Bay with multiple health conditions, including moderate to severe mental health and/or addictions challenges and experiencing homelessness, being at-risk of homelessness or requiring intensive services to maintain access to housing
Languages: English
Area Served:
Thunder Bay  
See Also: Alcohol and Drug Addiction Assessment and Treatment

This information was last completely updated on December 2, 2025

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© 2025, 211 Ontario North – Lakehead Social Planning Council

Updated December 2, 2025
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