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Program: Employee and Family Assistance Programs  
Organization: Thunder Bay Counselling
Phone Numbers: 807-684-1880
Fax: 807-344-3782
Email: community@tbaycounselling.com
Website: www.tbaycounselling.com/services/business-workplac...
Address:
544 Winnipeg Ave
Thunder Bay, ON
P7B 3S7
Location:
  • Located at Winnipeg Ave in the N ward of Thunder Bay but near the intercity area
  • Closest intersection is at Winnipeg Ave and Memorial Ave
  • Situated across from the CAA building on Memorial Ave
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 8:30 am-4:30 pm


Evening appointments available for some programs
Public Contacts: Nancy Chamberlain - Chief Executive Office
807-684-1881 * nancy.chamberlain@tbaycounselling.com
Service Description:
  • Provides counselling, psychotherapy, education, and support services to assist individulas to make positive changes
  • Offers support in person, by appointment only or by phone, video call, and online counselling
  • Services are confidential and address personal, family, or work life issues for individuals, couples and families


  • Provides counselling, consultation, and wellness programs for employers and employees to help resolve personal and work-related problems
    Assists with a broad range of concerns, including:
    • Balancing work and family, and more
    • Childcare/parenting
    • Conflicts with co-workers
    • Harassment
    • Personal and/or job stress
    • Relationship issues
    • Separation issues
    • Substance use

    Fees: Service - organizations can request a proposal to determine the cost; None - employee benefit packages
    Application:
    • Employers interested in an EAP through Thunder Bay Counselling: call or email Allane Danchuk, Director of Business & Finance, at 807-684-1880 or email info@tbaycounselling.com

    • Individuals requiring services should call for further information
    Eligibility / Target Population: Individuals, families, and organizations seeking assistance with personal and/or work related problems
    Languages: English
    Language Notes: available upon request
    Area Served:
    Thunder Bay  
    See Also: Counselling - Family, Couple, Individual

    This information was last completely updated on April 8, 2025

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    © 2025, 211 Ontario North – Lakehead Social Planning Council

    Updated April 8, 2025
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