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Please note that there is no walk-in counter service offered in any CRA locations.
  • For Ontario Trillium Benefit Inquiries: 1-877-627-6645
  • For Charitable Organizations Information: 1-800-267-2384
  • For Corporation Income Tax, GST/HST for Business Only/Employer Payroll Business Inquiries: 1-800-959-5525
  • For Ordering Forms & Publications: 1-800-959-2221


Program: Thunder Bay  
Organization: Canada Revenue Agency - Northern Ontario
Phone Numbers: 1-800-959-8281
Toll-Free: 1-800-959-1956
TTY: 1-800-665-0354
Fax: 807-622-8512
Website: www.canada.ca/en/revenue-agency.html
Address:
130 Syndicate Ave S
Thunder Bay, ON
P7E 1C7
Location: Located at Syndicate Ave S near Donald St S; South Ward, Revenue Canada Building
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Telephone Agents Available Mon-Fri 9 am-5 pm


Automated Telephone Service Mon-Sun 24 hours
Service Description: To administer tax, benefits, and related programs, and to ensure compliance on behalf of governments across Canada, thereby contributing to the ongoing economic and social well-being of Canadians

  • Administers various social and economic benefit and incentive programs delivered through the tax system
  • Provides self-serve internet and forms kiosks, with a limited number of the most popular forms
  • Meets with taxpayers by appointment to discuss complex situations with a CRA enquiries agent
  • Provides self-serve stamping machines for individuals requiring proof of document delivery in person
  • Provides information on income tax deductions, credits and exemptions including:
    • GST/HST Credit
    • Canada Child Benefit
    • Ontario Trillium Benefit

    Services and Programs:

    Fees: None
    Application: Call for more information
    Eligibility / Target Population: No restrictions
    Languages: English * French
    Area Served:
    Kenora, Rainy River, and Thunder Bay  
    See Also: Financial Assistance
    Financial Assistance for Children and Families

    This information was last completely updated on March 12, 2025

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