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Program: Respite Services  
Organization: Wesway
Phone Numbers: 807-623-2353
Toll-Free: 1-888-623-2353
Fax: 807-623-6413
Email: respite@wesway.com
Website: www.wesway.com
Address:
1703 Victoria Ave E Suite 210
Thunder Bay, ON
P7C 1C8
Location:
  • Located on Victoria Ave E in the S ward of Thunder Bay
  • Closest intersection is at Victoria Ave E and Selkirk St
  • Situated across the street from the NuWave School of Hair Design
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Office: Mon-Fri 9 am-4:30 pm


Service hours: Mon-Sun 24 hours
Public Contacts: Leigh Abthorpe or Erica Holloway - Intake Services Co-ordinator
807-625-6695 * intake@wesway.com
Service Description: An organization that provides respite services to families who are caring for a family member with a physical or developmental disability, a chronic health condition, Alzheimer's disease or a related dementia

  • Provides a flexible range of respite services for families of children, adults and/or seniors with a disability or a chronic health condition
  • Provides planned or emergency services in the home or out of the home using either staff or volunteers

  • Host Family Service
    • Provides volunteer families who offer periods of respite by welcoming a child or adult with a disability into their home
    • Includes the individual in their family activities for a few hours, or an occasional overnight, or a weekend

    In-Home Service
    • Carries out the in-home care routines that are usually performed by the family caregiver
    • Provides the option of taking the family member to activities outside of the home
    • Assists participants in the enjoyment of various activities with a focus on their needs, interests and personal safety

    Community Friends
    • Matches individuals with a disability with volunteers who share their time to enjoy a few hours of social or recreational activities in the community

    Respite Home Service
    • Operates three respite homes within the City of Thunder Bay
    • Engages individuals in daily life routines with small groups of participants
    • Provides social and recreational activities tailored to the participants' interests
    • Offers weekday and weekend services

    Fees: None
    Application:
    • Families can call directly to request services or be referred by a community agency

    • Call or send an email to intake@wesway.com

    • Families caring for an adult should contact Developmental Services Ontario - Northern Region at 1-855-376-6673
    Eligibility / Target Population:
    • The primary caregiver must live in the home with the person receiving the care

    • Eligible families are responsible for the ongoing care of the family member

    • The family member must have a disability or a chronic health condition such as a developmental disability, autism spectrum disorder, physical disability, frail condition related to aging, Alzheimer Disease or a related dementia

    • Specific eligibility is determined by criteria relating to age, diagnosis and location of individuals


    Residency Requirements: Districts of Thunder Bay, Kenora, and Rainy River along the corridors of Highways 11/17
    Languages: English * French
    Area Served:
    Kenora, Rainy River, and Thunder Bay  
    See Also: Community Support Services
    Financial Assistance for People with Disabilities
    Respite Care Facilities for Adults with Disabilities
    Respite Care for Children with Disabilities

    This information was last completely updated on December 10, 2024

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    © 2025, 211 Ontario North – Lakehead Social Planning Council