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Program: Thunder Bay Office - Psychiatric Patient Advocate Services  
Organization: Psychiatric Patient Advocate Office
Phone Numbers: 807-343-2431 Ext 4386
Toll-Free: 1-800-578-2343
Website: www.ontario.ca/page/psychiatric-patient-advocate-o...
Address:
35 Algoma St N Room E0140B
Thunder Bay, ON
P7B 5G7
Location:
  • Located on Algoma St N in the N ward of Thunder Bay
  • Closest intersection is at Algoma St N and Van Norman St
  • Situated within St Joseph's Hospital
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 8:30 am-4:30 pm
Public Contacts: Tony Riccio - Community and Patient Advocate
tony.riccio@ontario.ca
Vanessa Zanette - Senior Manager
416-327-7003 * vanessa.zanette@ontario.ca
Service Description: Provides advocacy services to in-patients of mental health facilities and assists them with resolving individual or systemic issues

  • Provides patient advocacy and rights advice services as well as systemic advocacy and public education
  • Assists patients with resolving individual or systemic issues
  • Seeks to resolve issues that are impacting patient rights and entitlements
  • Provides rights advice services
  • Offers public education through speaking engagements, publishing reports and media releases

  • Fees: None
    Application:
    • Self referral

    • Call toll-free number for rights advice
    Eligibility / Target Population: No restrictions
    Languages: English
    Language Notes: as required
    Area Served:
    Thunder Bay  
    See Also: Consent, Capacity, and Substitute Decision Making
    Residential Care Advocacy and Care Standards

    This information was last completely updated on July 30, 2025

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    © 2025, 211 Ontario North – Lakehead Social Planning Council